Practical Tips for Inclusion and Accessibility:
A guide for health professionals
Tips for practice
Predictable Routine: Establish a consistent appointment structure, allowing for predictability and reducing anxiety.
Flexible Session Length: Be open to adjusting the appointment length based on the client's comfort and energy levels.
Nonverbal Communication Options: Encourage the use of nonverbal communication methods, such as writing, drawing, or using assistive technology, to express thoughts and feelings.
Gradual Introduction: When introducing new activities or topics, do so gradually, allowing the client time to adjust and process.
Clear and Direct Language: Avoid metaphors, idioms, or ambiguous language unless they are clearly explained; stick to straightforward, unambiguous communication.
Active Listening: Demonstrate active listening by mirroring or paraphrasing the client’s words to ensure understanding and validation.
Positive Reinforcement: Use positive reinforcement to acknowledge progress and effort, fostering a sense of achievement and confidence.
Check-ins and Feedback: Check in with the client to gauge their comfort level, and invite feedback on the pace and content of the discussion.
Collaborative Decision-Making: Involve the client in decision-making processes regarding therapy goals, session activities, and the overall approach, empowering them to have a say in their treatment.
Sensory Breaks: Offer and encourage sensory breaks when needed, allowing the client to step away or engage in calming activities if they feel overwhelmed.
Personal Space Respect: Be mindful of personal space and touch, always asking for consent before engaging in any physical contact.
Empathy and Patience: Cultivate an empathetic and patient approach, understanding that the client may need more time to process or respond .
Tailored Interventions: Adapt therapeutic interventions to align with the client's sensory preferences, communication style, and processing speed, ensuring they feel understood and supported.
Tips for the practice environment
Controlled Temperature: Maintain a comfortable room temperature, with options for clients to adjust it as needed.
Soft Textures and Sensory-Friendly Materials: Incorporate soft fabrics, cushioned seating, and tactile surfaces that are comforting and soothing.
Personalized Space: Allow the client to personalize the space with items or objects that bring comfort or a sense of security, such as a favourite blanket or sensory toy.
Consistent Layout: Keep the room layout consistent to avoid disorientation, and inform the client in advance of any changes.
Soundproofing: Use soundproofing materials to reduce external noise and create a quieter, more peaceful environment.
Low-Stimulation Zone: Designate a corner or area with minimal visual and auditory stimulation for clients who may need a break.
Dimmer Switches and Light Control: Offer adjustable lighting options, including dimmers, to help clients control the lighting to their comfort level.
Natural Scents: Avoid strong artificial scents and use natural or no fragrances to accommodate those with sensitivities to smells.
Weighted Blankets or Items: Provide access to weighted blankets, pillows, or lap pads, which can offer a calming sensory experience.