Help Lines in Canada
If you are at immediate risk of harm to yourself or others, please call your local emergency number or go to the nearest hospital emergency department for urgent support.
All services listed below are confidential and judgment-free.
Your safety, privacy, and dignity are prioritized.
Language support is available.
Many services offer multilingual responders to help reduce communication barriers.You deserve a good fit.
If you don’t feel emotionally connected to a crisis responder, it’s okay to exit and rejoin the queue for a better match. Trust your instincts — your comfort matters.Support is available 24/7.
Whether you prefer to call, text, or email, you can reach out anytime — support is here when you need it most.
Emergency Numbers by Region:
Canada: 911
United States: 911
Mexico: 911
United Kingdom: 999 or 112
European Union (EU countries): 112
Australia: 000
New Zealand: 111
India: 112
Japan: 110 (police) / 119 (fire and ambulance)
South Africa: 10111 (police) / 112 (mobile phones)
China: 110 (police) / 120 (ambulance) / 119 (fire)
National Crisis and Mental Health Support Services
9-8-8: Suicide Crisis Helpline
Call or Text: 9-8-8
Availability: 24/7, nationwide
Languages: English and French
Description: Provides immediate, confidential support for individuals in distress or those concerned about someone else. Trained responders offer compassionate, culturally sensitive assistance.
Website: 988.ca
Talk Suicide Canada
Call: 1-833-456-4566 (24/7)
Text: 45645 (Available 4:00 PM – 12:00 AM EST)
Description: Offers nationwide support for individuals experiencing suicidal thoughts or concerned about someone else. Texting service provides anonymous crisis support.
Website: talksuicide.ca
Kids Help Phone
Call: 1-800-668-6868 (24/7)
Text: Text CONNECT to 686868
Live Chat: Available via kidshelpphone.ca
Description: Free, confidential support for youth and young adults across Canada, offering counseling and information on a wide range of issues.
Hope for Wellness Help Line
Call: 1-855-242-3310 (24/7)
Chat: Available at hopeforwellness.ca
Languages: English, French, and upon request, Cree, Ojibway, and Inuktitut
Description: Provides immediate mental health counseling and crisis intervention to all Indigenous peoples across Canada.
Trans Lifeline
Call: 1-877-330-6366
Availability: 24/7
Description: Peer support service run by trans people for trans and questioning individuals. Offers confidential and non-judgmental support.
Provincial and Specialized Support Services
British Columbia
310-Mental Health Support
Call: 310-6789 (no area code needed)
Availability: 24/7
Description: Provides emotional support, information, and resources for mental health concerns.
VictimLinkBC
Call/Text: 1-800-563-0808
Email: VictimLinkBC@bc211.ca
Availability: 24/7
Languages: Multiple languages available
Description: Offers support for victims of crime, including sexual assault and domestic violence.
WAVAW Rape Crisis Centre
Local (Vancouver): 604-255-6344
Toll-Free: 1-877-392-7583
Description: Provides support services to survivors of sexualized violence, including a 24-hour crisis line.
Ontario
Toronto Distress Centre
Call: 416-408-4357
Text: 45645 (Available 4:00 PM – 12:00 AM EST)
Description: Offers 24/7 support for individuals in distress, crisis, or suicidal situations.
Gerstein Crisis Centre
Call: 416-929-5200
Description: Provides community-based crisis support for adults experiencing mental health issues.
Progress Place Warm Line
Call: 416-960-9276 or 416-323-3721
Availability: 12:00 PM – 8:00 PM and 8:00 PM – 12:00 AM
Description: Offers peer support for individuals feeling lonely, isolated, or in need of someone to talk to.
Assaulted Women’s Helpline
Call: 1-866-863-0511 or 416-863-0511 (GTA)
Availability: 24/7
Languages: Support available in up to 154 languages
Description: Provides crisis counseling, safety planning, and support for women experiencing abuse.
Youth and Student Support
Good2Talk (Post-Secondary Students in Ontario)
Call: 1-866-925-5454
Availability: 24/7
Description: Offers free, confidential support services for post-secondary students in Ontario.
LGBT Youth Line
Call: 1-800-268-9688
Text: 647-694-4275
Availability: Sunday to Friday, 4:00 PM – 9:30 PM
Description: Peer support service for 2SLGBTQ+ youth in Ontario.
Seniors Support
Seniors Safety Line
Call: 1-866-299-1011
Availability: 24/7
Description: Provides support for seniors experiencing abuse, neglect, or isolation.
Toronto Seniors Helpline
Call: 416-217-2077
Description: Offers access to services and supports for seniors in Toronto.
Substance Use and Harm Reduction
National Overdose Response Service (NORS)
Call: 1-888-688-6677
Availability: 24/7
Description: Provides supervised support for individuals using substances alone to prevent overdose deaths.
Toronto Withdrawal Management Services
Call: 1-866-366-9513
Description: Offers support and referrals for individuals seeking withdrawal management or detox services.